Claims

    Make a claim.

    Need to make a claim? Use the links below to access your claim form or claim contact details.

    If you're unsure which insurer applies, or whether you should contact Marble first, get in touch and we'll point you in the right direction.

    Submit a ClaimContact us about a claim

    For emergencies, call 111 first. Make sure people and property are safe before starting a claim.

    Claim forms

    Submit a claim form.

    Choose the form that matches your claim type. You can submit online or download a PDF and email it to claims@marbleinsurance.co.nz.

    Urgent scenarios

    When you need someone right now.

    Prevent further damage or loss when it's safe to do so. If you need urgent assistance, call your Marble adviser anytime.

    Car crash

    Crash Management

    Roadside assistance and tow truck, 24 hours.

    0800 227 274

    Costs may apply if the event is not covered by your policy.

    Cracked or chipped windscreen

    Smith & Smith

    Light vehicle windscreen repair and replacement.

    0800 483 388

    Heavy vehicle windscreen

    Auto Glass Repairs

    Windscreen repair and replacement for heavy vehicles.

    021 817 002

    Broken or smashed property glass

    Emergency Glass

    Residential and commercial glass, nationwide, 24 hours.

    0800 345 277

    Plumbing emergency

    B&B Plumbing (Auckland)

    24 hour service in Auckland. Nationwide – search “Local Plumber 24 hours” in your region.

    09 579 7316

    Truck crash or heavy vehicle claim

    Heavy vehicle claims line

    Specialist line for truck and heavy vehicle incidents.

    09 390 9399

    Pest control

    Professional Pest Control Auckland

    Ask for Duncan – residential and commercial pest control.

    09 536 6690

    Not sure where to start?

    If you're unsure which insurer applies, or you need help finding the right claim pathway, contact Marble and we'll help point you in the right direction.

    Contact Marble Call 09 390 9399